Ascend Now Offering OneStream Managed Service Operations

For those looking for continued support after their OneStream implementation, Ascend Partners is now pleased to offer dedicated Application support from our Managed Service Operations service. This offering is available to both Ascend clients and any other organizations currently using the OneStream platform. When signing up for this highly requested service, customers will have the benefit of continued access to our team of unparalleled OneStream experts, led by a designated support specialist. This flexible model allows companies to choose only the services they need. 

Services include:

• End user support
• Financial close task processing
• Application stability and performance optimization
• Training
• Enhancements
• Infrastructure support/maintenance

For Ascend implementation clients, our team will already have a deep understanding of their OneStream environment and provide a seamless experience as employees begin using the platform on a day-to-day basis. For new customers our experienced team can quickly get up to speed on an existing implementation. For all clients, we will provide a dedicated communication channel with our Support Specialists and service hours tailored to their individual needs.

Additional benefits of our Managed Service Operations include:

• Cost effectiveness
• Stability (manage resource attrition risk)
• Define and standardize monthly close processes
• Scalability

With flexibility on pricing and length of engagement, clients can choose what is right for their individual needs and ensure that they are optimizing their investment in OneStream.